Heatherfield, which opened in July 2005 is set in beautifully landscaped gardens within Annitsford, in Cramlington, Tyne and Wear. The care home provides modern, welcoming and homely spaces for living, rehabilitation and relaxing, spread over two floors.
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Welcome


Fiona is a registered general nurse, a registered learning disability nurse and has over 30 years of experience of nursing in a variety of positions. The major part of her career has been in nursing homes working as a registered nurse, a home manager, a regional support manager and an operations manager.

Fiona has both professional and personal experiences of supporting people living with dementia and physical disabilities and believes that this has enabled her to have empathy with the individuals Prestwick Care supports.

Fiona’s focus is on improving the experience of those living in the care homes by continually looking for ways that improvements can be made. She has a good understanding of the requirements of both the CQC and the local authorities and uses this to support the home managers to provide exceptional care and support for the individuals living in the care homes.

Fiona Payne Manager

Get In Touch & Find Us



Heatherfield Care Home, Annitsford, North Tyneside
Lee Street
Annitsford
Cramlington
NE23 7DP

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    Recommended on Carehome.co.uk
    Awarded 98.28% in the 2016 Quality Standards visit with North Tyneside Council

    What We Offer


      • Dementia Nursing
      • Dementia Residential
      • General Nursing
      • Young Physically Disabled (YPD) Unit
      • Specialist beds
      • Spacious lounges and dining rooms
      • Specialist bathing facilities
      • Specialist lifting aides for YPD including ceiling tracking
      • 74 spacious single en-suite bedrooms
      • In-house physiotherapy
      • Extensive private landscaped gardens with seating areas
      • LCD televisions
      • Unlimited wi-fi internet access
      • Cinema
      • Hydrotherapy pool
      • Full laundry facility
      • Hairdressing salon
      • Large cafe

    Look Around


    Testimonials


    "My mother enjoys her meals and has nothing but praise for her overall care"
    Joan W
    "There was an endless supply of love and empathy"
    Jessica Wood
    "Management listen to and act upon any concerns or suggestions"
    Joan H
    "I can't thank Prestwick Care, the staff and their facilities enough. It made one of the hardest experiences in our lives just that little bit more bearable"
    Jessica Wood
    "Home continues to look at ways it can improve the services it offers to enhance the lives of the people living there"
    Joan H
    "My wife needs 24 hour nursing care and is treated very well"
    Robert W
    "The staff quickly became a part of our family in the toughest months, they became our confidants, our friends, our shoulders to cry on and our support network"
    Jessica Wood
    "Management team have a positive impact upon the home and environment"
    Joan H
    "Nothing was too much for the staff at Prestwick Care"
    Jessica Wood

    About Heatherfield Care Home, Annitsford, North Tyneside


    Our home is divided into 3 units, catering for individuals with general nursing, dementia nursing and younger physically disabled care needs. The emphasis is on individual care. Only very high calibre of staff are employed with a commitment to ongoing training and the majority of staff have achieved NVQ qualifications.

    Each of the 74 single en-suite bedrooms have been beautifully decorated and furnished with carefully selected bespoke fabrics and carpets, giving residents the perfect backdrop to personalise their rooms and make Heatherfield their home.

    Many of the bedrooms feature en-suite wet rooms, with specialist furniture and mobility aids where required to ensure the comfort and wellbeing of our residents. LCD televisions and internet access is provided as standard.

    Residents can relax in the privacy of their bedroom or in one of Heatherfield’s many communal lounges which offer a range of formal and informal spaces to chat with other residents, family or friends, and participate in activities and celebrations. Residents have plenty of space to socialise, relax and participate in activities throughout the home. There is lift access to the first floor. The gardens at Heatherfield are beautiful and have won numerous awards. The gardens are fully accessible to wheelchairs.

    Our Housekeeper pays particular attention to health and hygiene of all residents at Heatherfield. Our qualified Chef provides a varied and exciting menu to incorporate choice and special preferences.

    We have a purpose built kitchen and laundry facilities, hairdressing room and treatment rooms. All of our exits are secure. You can use any area of the home at any time. We put a lot of emphasis on the social side of our residents lives and we provide an activities programme which will take into consideration all of our residents’ views and choices.

    We also welcome professionals from the wider community into Heatherfield, with complementary services, such as hairdressing, chiropody and dental care available by arrangement. We work closely with everyone involved in the care and welfare of our residents, from family and friends to GPs, carers, nursing professionals and nutritionists to meet the demands of our commitment to providing the highest quality care.

    There is a large car park, with spaces for residents and visitors, and the Home is conveniently located for access to local amenities including a church and shops, as well as local transport links.