Covent House
Birtley,
Gateshead
Located in Birtley, Covent House has been designed and purpose-built to create a care home providing Dementia Nursing Care, Dementia Residential and General Nursing Care.
Call Us – 0191 410 4444
Tracy Dunkley
Home Manager
Tracy is a Registered Learning Disability Nurse with a wealth of experience in both Learning Disabilities and Dementia Services within the local Mental Health Trust. Since 2019, she has worked in Adult Social Care, demonstrating her deep commitment to improving resident well-being. As a compassionate and dedicated Care Home Manager, Tracy has led a remarkable journey of transformation. She is passionate about removing barriers to service and creating a warm, inviting environment where residents thrive in an atmosphere of dignity, respect, and safety. Tracy firmly believes in fostering a culture of empathy among the staff, ensuring that every resident's unique needs are met with unwavering attention and care. Her goal is to make the home a place where happiness, comfort, and quality of life flourish. Outside of work, Tracy enjoys spending time with her daughter, their two Bedlington Terriers, and friends. She also loves soaking up the sun in Tunisia.What We Offer
- Dementia Nursing
- Dementia Residential
- General Nursing
- Spacious en-suite bedrooms
- LCD TVs
- Unlimited wi-fi internet access
- Specialist beds
- Specialist baths
- In-house physiotherapy
- Hydrotherapy pool
- Cinema
- Cafe
- Hairdressing salon
- Roof garden
- Landscaped gardens with seating areas
- Roof garden with walking paths and raised planted beds
"The staff quickly became a part of our family in the toughest months, they became our confidants, our friends, our shoulders to cry on and our support network"
Jessica W
"My mother enjoys her meals and has nothing but praise for her overall care"
Joan H
"My wife needs 24 hour nursing care and is treated very well"
Rpbert W
About
Built over five floors, Covent House provides 63 single en-suite bedrooms for residents, specialist in-house physiotherapy facilities including a hydrotherapy pool, and a range of leisure facilities and lounges for residents to enjoy and socialise with other residents, family and friends.
Additional facilities include a cinema, cafe, physiotherapy treatment room, laundry, a lift to all floors, lounges and dining rooms on all floors, and a quiet lounge located on each floor.
Externally, Covent House benefits from landscaped secluded gardens, with terraced areas, with seating and planted areas. There is also a roof garden – thought to be the first of its kind in the North East – with walking paths and planted raised beds. Covent House provides modern, tastefully decorated and furnished, welcoming and homely spaces for living, rehabilitation and relaxation.
Each of the bedrooms feature specialist furniture and mobility aids where required to ensure the comfort and wellbeing of our residents. LCD televisions and unlimited internet access are standard, with residents encouraged to personalise their bedrooms and make Covent House their home.
Residents can relax in the privacy of their bedroom or in any of Covent House’s communal lounges which offer a range of formal and informal spaces to gather, chat with other residents or family and friends and participate in activities and celebrations. The importance of independence is at the heart of Prestwick Care ethos and residents are encouraged to participate, where possible, in the many and varied activities which take place at Covent House. Activities include gentle exercise, physiotherapy, bingo, cards, cinema nights, carpet bowls, art classes and music, as well as celebrations for our residents and their families.
Each element of care provided at Covent House is bespoke, with residents’ specific dietary and nutritional, physiotherapy, social and healthcare requirements and preferences recorded and incorporated into person-centred care plans. We work closely with everyone involved in the care and welfare of our residents, from family and friends to GPs, carers, external professionals and nutritionists.
Get In Touch
& Find Us
0191 410 4444
Durham Road
Birtley
Tyne and Wear
DH3 2PF
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